Complete NDIS Plan Management Guide

Master the three NDIS plan management options - Self-Managed, Plan Managed, and NDIA Managed. Compare benefits, responsibilities, and choose the right approach for your situation.

Choose Your Approach

How You Manage Your Plan Affects Everything

Your plan management choice determines your level of control, administrative responsibilities, provider options, and flexibility. Choose the approach that matches your preferences and capabilities.

Three Management Options

NDIS offers three ways to manage your plan, each with different levels of control, flexibility, and responsibility. You can even mix different approaches for different budget categories.

Self-Managed: Maximum control
Plan Managed: Professional support
NDIA Managed: Simplicity

It's About Balance

The best choice balances your desire for control with your capacity for administration. You can always change your management approach if your needs or circumstances change.

NDIS participant discussing plan management options with support coordinator

Your choice: Each management option offers different benefits - choose what works best for your lifestyle and preferences.

Detailed Comparison

Understanding Each Management Option

Learn the details of each management approach to make an informed decision about what's right for you.

Self-Managed

You Control Everything

You manage all aspects of your NDIS funding, including hiring support workers, paying invoices, keeping records, and claiming reimbursements.

Control Level:Maximum
Admin Work:High
Flexibility:Highest
Cost:No additional cost

Best For:

People who want maximum control and have time/skills for administration

Advantages

Complete choice and control over supports
Can hire anyone as support worker (including family in some cases)
Direct relationships with all providers
Flexible service arrangements and timing
Access to both registered and unregistered providers
Immediate access to funding (after reimbursement)
Can negotiate prices and service terms directly

Considerations

Significant administrative workload
Must handle all invoicing and payments
Responsible for worker compliance and safety
Need to keep detailed financial records
Must understand employment law if hiring workers
Delayed access to funds (reimbursement model)
Full responsibility for any issues or disputes

Your Responsibilities:

Finding and hiring support workers
Managing employment relationships
Paying all invoices and workers
Claiming reimbursements from NDIS
Keeping detailed financial records
Ensuring worker compliance and safety
Managing worker insurance and conditions
Reporting to NDIS as required

Success Tips:

Use accounting software or apps to track expenses

Keep all receipts and maintain good records

Understand your responsibilities as an employer

Consider professional advice for complex situations

Join self-managed participant support groups

Plan Managed

Professional Support with Flexibility

A registered plan manager handles the administrative tasks while you retain choice and control over your supports and providers.

Control Level:High
Admin Work:Low
Flexibility:High
Cost:Funded by NDIS (plan management fees)

Best For:

People who want flexibility with professional administrative support

Advantages

Professional handles all financial administration
Can use both registered and unregistered providers
Plan manager pays providers directly
Regular budget reports and updates provided
Support with budgeting and planning
Reduced administrative burden
Professional expertise and advice available

Considerations

Uses some of your plan funding for management fees
Less direct control than self-management
Dependent on plan manager's quality and reliability
May have some restrictions on service arrangements
Need to communicate changes through plan manager
Potential delays if plan manager is overloaded

Your Responsibilities:

Choosing and managing plan manager relationship
Communicating support needs and changes
Reviewing budget reports and statements
Finding and selecting service providers
Ensuring services meet your needs
Participating in plan reviews and meetings

Success Tips:

Choose an experienced, responsive plan manager

Establish clear communication preferences

Review monthly statements and reports

Ask questions about budget and spending

Maintain some involvement in financial oversight

NDIA Managed

NDIS Handles Administration

The NDIS pays your providers directly. You choose from registered providers and pre-approved supports with minimal administrative responsibility.

Control Level:Limited
Admin Work:Minimal
Flexibility:Lower
Cost:No additional cost

Best For:

People who want simplicity and don't need unregistered providers

Advantages

No administrative burden or paperwork
NDIS handles all provider payments directly
All providers are registered and verified
Simple and straightforward arrangements
No financial management required
NDIS resolves any payment disputes
Immediate access to services (no upfront costs)

Considerations

Limited to registered providers only
Less flexibility in service arrangements
Slower approval processes for changes
Cannot hire family members as workers
Limited choice in support timing and methods
NDIS controls all financial aspects
May face waiting lists for popular services

Your Responsibilities:

Choosing from registered service providers
Communicating with providers about needs
Attending appointments and using services
Reporting issues to NDIS when necessary
Participating in plan reviews
Requesting service changes through NDIS

Success Tips:

Research registered providers in your area

Understand the service request process

Keep records of service satisfaction

Plan ahead for any service changes needed

Know how to contact NDIS for support

Mix and Match

Hybrid Management: Best of Both Worlds

You can use different management types for different budget categories. This hybrid approach gives you control where you want it and simplicity where you need it.

Hybrid Option 1

Core Support: Plan Managed + Capital Support: NDIA Managed

Why This Works:

Flexibility for daily supports with NDIS oversight for expensive equipment

Benefits:

Flexible daily support arrangements
Secure equipment purchasing process
Professional admin for complex needs

Example:

Personal care and transport plan managed, assistive technology NDIA managed

Hybrid Option 2

Core Support: Self-Managed + Capacity Building: Plan Managed

Why This Works:

Maximum control over daily supports with professional help for goal-focused services

Benefits:

Direct control of daily supports
Professional guidance for therapy and training
Reduced overall admin burden

Example:

Personal care self-managed, therapy and skill development plan managed

Hybrid Option 3

All Categories: Plan Managed

Why This Works:

Consistent professional management across all funding types

Benefits:

Single point of contact
Comprehensive budget oversight
Consistent reporting and communication

Example:

Full plan management for comprehensive professional support

Decision Framework

How to Choose the Right Management Option

Consider these key factors to determine which management approach aligns best with your needs and preferences.

Time & Skills

Ask Yourself:

Do you have time for administrative tasks?

Are you comfortable with financial management?

Do you understand employment and legal requirements?

Are you organized with record keeping?

Self-Managed

Need significant time and administrative skills

Plan Managed

Minimal time required, professional handles admin

NDIA Managed

Almost no time or skills required

Provider Preferences

Ask Yourself:

Do you want to hire family members as workers?

Do you need unregistered service providers?

Do you want direct relationships with providers?

Are you satisfied with registered providers?

Self-Managed

Access to any provider, including family members

Plan Managed

Access to registered and unregistered providers

NDIA Managed

Limited to registered providers only

Control & Flexibility

Ask Yourself:

How important is direct control to you?

Do you need flexible service arrangements?

Do you want to negotiate prices and terms?

Are you comfortable with standard arrangements?

Self-Managed

Maximum control and flexibility

Plan Managed

High flexibility with professional support

NDIA Managed

Standard arrangements with limited flexibility

Support Needs

Ask Yourself:

Do you have complex or unique support needs?

Do you need services at unusual times?

Are your needs likely to change frequently?

Do you need help with budgeting and planning?

Self-Managed

Best for unique or complex arrangements

Plan Managed

Good for changing needs with professional guidance

NDIA Managed

Suitable for standard, stable support needs

Common Questions

Plan Management Questions & Answers

Find answers to frequently asked questions about choosing and managing your NDIS plan management approach.

Complete Your Knowledge

Optimize Your Entire NDIS Plan

Now that you understand plan management, learn how to maximize the value of your funding.

Budget Maximization

Strategies to get the most value from your funding

Learn More

Budget Categories

Deep dive into Core, Capital, and Capacity Building

Learn More

Need Help Choosing Plan Management?

Our experienced team can help you understand your options and choose the plan management approach that best fits your needs and lifestyle.

NDIS participant discussing plan management options with support team
Ready to optimize your plan management? Our team can help you choose the right approachfor more information.